FAQ
WHEN WILL MY ORDER SHIP? WHEN WILL I RECEIVE IT?
For regular domestic orders, We usually ship within 1-3 business days and expect it to reach you within 6-10 business days after shipping, this time includes both processing and shipping durations.
WHAT IS YOUR DOMESTIC RETURN POLICY?
If you're not happy with your SET...
Your item(s) maybe exchanged for a different item or online store credit within 30 days of placing your order. Should you wish to exchange your order or recieve store credit, you have 30 days to initiate your return. We will only accept items that are new and unworn with tags attached. If returned items(s) shows any sign of wear or damage, we will contact you directly. Once you have submitted your return request, you have 7 days to ship back your item (s). Items on our "Sale" page is FINAL SALE and are not eligible for reutrn or exchange.
If you request an exchange, your item(s) is not guaranteed to be in stock and will only be reserved for you once your return has been dropped off and scanned by your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange item(s) is still in stock. If your requested item(s) is no longer in stock, you will automatically receive store credit for your return.
Shipping fees are non-refundable.
All sale items are non-refundable and are not eligible for exchange.
HOW DO I START A RETURN OR EXCHANGE?
To start an exchange or return
PLEASE NOTE: if you request an item for exchange, your items are not guaranteed in stock and will only be reserved for you once your return items have been dropped off & scanned at your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange items are still in stock. If your requested items are no longer in stock, you will automatically receive store credit for your return.
HOW LONG DOES AN EXCHANGE TAKE TO PROCESS?
Once we receive your exchange or return, please allow 5-7 business days for our team to process it.
WHAT IS THE SET4ALL REWARD PROGRAM? HOW DOES IT WORK?
Welcome to SET4ALL Rewards! When you create an account, you automatically become a SET4ALL Rewards member. Enjoy earning 5 points for every $1 spent and collect points through various activities. Redeem your points for exciting perks or select merchandise. The best part? Joining is free, and you'll receive 200 points just for signing up. Stay tuned for special promotions on specific occasions, offering extra Reward points. Your account will automatically update with the latest points total after each order. Please allow up to 14 days for new points to appear in your account.
Important Note: Your points never expire.
WHAT SHOULD I KNOW ABOUT PROMOTIONS AND BUNDLE DEALS?
Occasionally we will run special promotions across the site - either automated or through discount codes. Any coupons or discounts code only apply to full priced products. They won't apply to special promotions or sale items. If you have any questions about sales, promotions, and bundle deals, feel free to reach out to hello@set4all.com
WHAT’S THE BEST WAY TO FIND OUT ABOUT NEW DROPS, FLASH SALES, OR SPECIAL OFFERS?
Join our email list here, and/or follow us on Instagram + TikTok
WHO CAN I CONTACT WITH QUESTIONS ABOUT MY ORDER?
Send us an email at hello@set4all.com and you can expect a reply from us within 24-48 business hours during our business hours.
WHAT SIZE AM I?
Check out our size guide for detailed fit information. Still not sure? DM us on Instagram or email our team at hello@set4all.com and we can help you with all things style and sizing.
In general, all garments run true to size. We recommmend sizing up for oversized look.
P.S. Our fit + sizing recommendations for each piece are written on the individual product descriptions. Be sure to skim that info before adding to cart.